Uber Health To Make Patients' Journeys Easier In US Cities

Uber Health To Make Patients' Journeys Easier In US Cities”

Close on the heels of Uber announcing that it will offer special service for healthcare providers to sell rides for their patients, Lyft, the other popular ride providing service, has also raised its stake.

Lyft will integrate its proprietary API into Allscripts Sunrise EHR system to incorporate non-emergency transportation services directly into physician workflows.

'The burden on the platform and the health-care provider to ensure against something going wrong with the patient is a lot higher if the patient is calling the vehicle themselves, ' Arun Sundararajan, a professor at New York University, told the Atlantic. Coordinators can schedule rides on behalf of patients, caregivers and staff to take place immediately, within a few hours, or up to 30 days in advance.

About 3.6 million Americans miss or delay non-emergency medical appointments every year due to such issues, according to a 2005 study published by the National Academy of Sciences. Of the organizations Uber Health has paired with so far, many have been utilizing their transportation budgets to pay for the ride-sharing. This means that they can offer the patient ride service for about 7 million patients.

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Last week, Uber Health went live after an eight-month trial with 100 health care providers that tested the ride-hailing service as a way to ensure that eligible patients weren't no-shows for appointments.

What we don't know yet, though, is whether or not Uber Health will be able to offer rides to those persons with disabilities - whether something like the Uber XXL now offered for larger groups, or any other specific types of vehicles, will be available to those using a wheelchair, etc.

'Together, we're working to build a future where no one misses out on the care they need because they can't find a ride, ' he added.

The competition between Lyft and Uber is no secret to those that use either service, with each touting how their service is the better one. Uber is also introducing the option for riders to receive a call with trip details to their mobile phone or landline instead.

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The company stressed that Uber Health complies with HIPAA patient privacy laws.

It's no good having health care if you can't make the appointment.

With both Uber and Lyft, health care providers use a custom desktop platform that allows them to schedule multiple rides at once.

'My health crisis was a lot to manage, ' a patient from San Diego said, according to Uber.

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